Support Tickets
Track your support requests and admin responses
All Tickets · 12 total
Hi team, I'm trying to upload my profile photo but the upload always fails at 50%. I've tried different browsers and file sizes. Could you please help?
I uploaded my verification photo three days ago, but my profile is still not verified. Please check and let me know what's wrong.
I have reported a fake/suspicious profile multiple times but no action has been taken. Escalating this to senior team. This is affecting member safety.
I had subscribed to the Premium plan last week, but I'd like to request a refund as I haven't used any of the features yet.
I want to change the email registered with my account. Admin has provided clear steps and the solution worked perfectly.
I haven't been receiving any email notifications for interests or messages from members. Issue resolved & ticket closed by user.